Patient Access Lead: Scheduling & Insurance Ops

nshs; Naperville (IL); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Tuition Reimbursement

Free Parking

Wellness Savings

HSA options

Retirement match

Paid Time Off

Community Involvement

Job summary

nshs seeks an experienced Patient Access Representative Lead in Naperville, IL to supervise and optimize the admissions and scheduling workflow across multiple sites. The role centers on accurate patient registrations, insurance verification, and coordinating appointments with a focus on exemplary patient experience.

The ideal candidate has an Associate's degree in Health Administration and 3–5 years in patient access or healthcare administration, with proficiency in registration and scheduling

Qualifications

• Associates Degree Health Administration required.
• 3-5 years of experience in patient access or healthcare administration.
• Experience using patient registration and scheduling systems.

Responsibilities

• Lead and manage the patient access department, fostering excellence and collaboration.
• Supervise and mentor a team of patient access professionals.
• Perform advanced patient registration tasks, including complex scenarios.
• Ensure accuracy in entering patient demographics and insurance information into the EHR.
• Coordinate and supervise scheduling for various healthcare services.
• Assist in training newer patient access representatives.
• Develop strategies to enhance the patient experience and reduce wait times.

Skills

Patient access

Healthcare administration

Leadership

Communication

Education

Associates Degree Health Administration

Tools

Registration systems

Scheduling systems

Job description

nshs seeks an experienced Patient Access Representative Lead in Naperville, IL to supervise and optimize the admissions and scheduling workflow across multiple sites. The role centers on accurate patient registrations, insurance verification, and coordinating appointments with a focus on exemplary patient experience.

The ideal candidate has an Associate's degree in Health Administration and 3–5 years in patient access or healthcare administration, with proficiency in registration and scheduling