Patient Access Lead - Revenue & Service Excellence

UofL Health; Shepherdsville (KY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

UofL Health is seeking a Patient Access Coordinator for the Frazier Rehab Institute area in Louisville, KY. This role focuses on patient registration, insurance verification and front-end revenue cycle activities.

You will support referrals, pre-authorizations and scheduling, while maintaining compliance and delivering exceptional patient service. The position requires a High School Diploma or equivalent and at least two years of relevant patient access experience, with strong communication and

Qualifications

• High School Diploma or equivalent required.
• Two years of relevant patient access experience required.
• Strong communication and customer service skills.
• Ability to work in a fast-paced health care environment.

Responsabilités

• Oversee patient registration and insurance verification processes.
• Coordinate referrals, preauthorizations, and eligibility outreach.
• Maintain accurate records and monitor KPIs for front-end operations.
• Provide excellent customer service to patients and families.
• Train staff and ensure HIPAA compliance throughout front-end activities.

Connaissances

Dependable

Professional

Team player

Critical thinking

Strong communication

Formation

High School Diploma or equivalent

Description du poste

UofL Health is seeking a Patient Access Coordinator for the Frazier Rehab Institute area in Louisville, KY. This role focuses on patient registration, insurance verification and front-end revenue cycle activities.

You will support referrals, pre-authorizations and scheduling, while maintaining compliance and delivering exceptional patient service. The position requires a High School Diploma or equivalent and at least two years of relevant patient access experience, with strong communication and