Patient Access Specialist – Admissions & Billing

UofL Health; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

UofL Health in Louisville, KY, seeks a Patient Access Registrar to interview patients and collect essential demographics and insurance data for admissions and billing. The role supports efficient patient flow and compliance with departmental policies.

Responsibilities include documenting physician details, ensuring proper insurance payor codes, and maintaining confidentiality while providing courteous service to patients, families, and staff.

Qualifications

• High School Diploma or equivalent (required).
• At least one year of registration experience (preferred).
• Must be dependable, professional and a team player.
• Critical thinking skills.
• Solid oral and written communication skills.

Responsibilities

• Receives and interviews patients in a courteous, empathhetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Reviews patient insurance information and assigns appropriate payor plan codes to ensure proper billing.
• Maintains confidentiality of all patient information and monitors wait times for registration.
• Maintains an efficient and effective patient flow.

Skills

Customer service

Communication skills

Team player

Critical thinking

Multitasking

Education

High School Diploma or equivalent

Tools

SMS system

Job description

UofL Health in Louisville, KY, seeks a Patient Access Registrar to interview patients and collect essential demographics and insurance data for admissions and billing. The role supports efficient patient flow and compliance with departmental policies.

Responsibilities include documenting physician details, ensuring proper insurance payor codes, and maintaining confidentiality while providing courteous service to patients, families, and staff.