Patient Access Lead

UofL Health, Inc.; Louisville (KY); On-site; USD 25,000 - 33,000; Full time

Job summary

UofL Health is seeking a Patient Access Coordinator to oversee patient registration, referrals, precertification, insurance verification, co-pay collections and front-end operations at UMC in Louisville, KY. The role creates the first impression of UMC services for patients and families, ensures accurate registrations, and supports financial goals by monitoring KPIs and coordinating with departments.

Requirements include a High School Diploma or GED and at least two years of patient access

Qualifications

• High School Diploma or GED (required).
• Two years of relevant patient access experience (required).

Responsibilities

• Oversees patient registration functions to ensure cash flow through registrations, verifications, and referrals.
• Maintains systems to monitor accuracy and timeliness of registrations.
• Develops and monitors KPIs for Patient Access and reports findings to senior management.
• Ensures compliance with HIPAA, policies and third-party payer requirements.

Skills

Customer service

Insurance verification

HIPAA compliance

Cash handling

Education

High School Diploma or GED

Job description

UofL Health is seeking a Patient Access Coordinator to oversee patient registration, referrals, precertification, insurance verification, co-pay collections and front-end operations at UMC in Louisville, KY. The role creates the first impression of UMC services for patients and families, ensures accurate registrations, and supports financial goals by monitoring KPIs and coordinating with departments.

Requirements include a High School Diploma or GED and at least two years of patient access