Patient Access & Insurance Verification Specialist

CHRISTUS Children's; San Antonio (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

CHRISTUS Children's is seeking a Patient Access Representative to facilitate welcoming access to the facility and establish encounters for patients meeting hospital service guidelines. You will input demographics and financial data accurately, verify insurance, obtain authorizations, and assess patient financial obligations while ensuring compliance with regulations.

The role requires strong communication, dependability, and organizational skills, with a 8AM-5PM Monday-Friday schedule and

Qualifications

• High School Diploma or equivalent required or preferred.
• 1–3 years of experience preferred.
• Excellent communication and organizational skills.
• Professional appearance and behavior required.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Required to assist the hospital in the event of an internal or external disaster.
• Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital.

Skills

Communication skills

Professional appearance

Organizational skills

Dependability

Education

High School Diploma or equivalent

Job description

CHRISTUS Children's is seeking a Patient Access Representative to facilitate welcoming access to the facility and establish encounters for patients meeting hospital service guidelines. You will input demographics and financial data accurately, verify insurance, obtain authorizations, and assess patient financial obligations while ensuring compliance with regulations.

The role requires strong communication, dependability, and organizational skills, with a 8AM-5PM Monday-Friday schedule and