Patient Access & Imaging Intake Coordinator

Socket.dev; Rocky Hill (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Radiology Associates of Hartford is seeking a Patient Intake Coordinator to support daily front-office operations in an outpatient imaging setting. You will greet patients, collect demographics, verify information, and coordinate workflow for imaging services.

The role requires strong customer service, accuracy, and HIPAA compliance, with travel between imaging center locations as needed. High school diploma or GED and computer experience are required.

Qualifications

• Strong customer service and interpersonal communication abilities.
• Ability to multitask efficiently while maintaining accuracy and attention to detail.
• Competency with computers, data entry, and medical office software systems.

Responsibilities

• Assist patients with completing required paperwork; enter, verify, and update demographics; obtain insurance information and photo ID as needed.
• Address patients, staff, and visitors courteously, professionally, and promptly.
• Provide registration and general assistance to patients.
• Receive, verify, and process prescriptions or verbal orders in alignment with company policy.
• Scan documents into the Electronic Medical Record system and confirm all order information prior to the patient’s exam.
• Verify referring provider’s full name and address with the patient to ensure order accuracy.
• Identify and collect payment agreements and self-pay patients.
• Assist in training new staff on intake responsibilities and workflow.
• Utilize all relevant software systems.
• Maintain patient confidentiality per HIPAA and uphold rights related to privacy, fairness, and dignity.
• Attend required meetings, training, and in-service educational sessions.
• All other duties as assigned.

Skills

Customer service

Multitasking

Data entry

Medical software

Education

High School Diploma or GED

Computer experience

Medical terminology

Job description

Radiology Associates of Hartford is seeking a Patient Intake Coordinator to support daily front-office operations in an outpatient imaging setting. You will greet patients, collect demographics, verify information, and coordinate workflow for imaging services.

The role requires strong customer service, accuracy, and HIPAA compliance, with travel between imaging center locations as needed. High school diploma or GED and computer experience are required.