Patient Access Front-End Specialist — Sign-On Bonus

Southcoast Health; New Bedford (MA); On-site; USD 52,000 - 68,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Earned Time Off

Wellbeing program

403B retirement plan

Tuition assistance

Leadership training

Job summary

Southcoast Health is seeking a Front-End Revenue Cycle Specialist to handle patient registration, insurance verification, pre-registration, and at- service collections. This onsite role supports financial counseling referrals and Medicare compliance, with duties spanning customer service and regulatory compliance.

The position requires strong communication, computer skills, and experience with third-party payers, with on-site coverage at the public arrival desks and Emergency Department.

Qualifications

• Equal to completion of four years of high school plus additional courses or training required.
• Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Demonstrated excellent communication & interpersonal skills.
• Strong computer skills including medical based programs.
• Proficiency with Word, Excel, and other software programs preferred.
• Over three years related health care experience including working with third party payers preferred.
• CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) encouraged.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement by signing a statement.

Responsibilities

• Register patients at front desk and verify insurance.
• Assist with pre-registration and point of service collections.
• Provide financial counseling referrals as needed.
• Ensure Medicare compliance forms where applicable.
• Manage valuables and morgue coordination.
• Collaborate with clinical and revenue cycle teams.
• Provide on-site coverage at public arrival desks and Emergency Department.

Skills

Communication

Interpersonal skills

Computer skills

Word & Excel

Education

Associate's degree

Medical Terminology Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

Southcoast Health is seeking a Front-End Revenue Cycle Specialist to handle patient registration, insurance verification, pre-registration, and at- service collections. This onsite role supports financial counseling referrals and Medicare compliance, with duties spanning customer service and regulatory compliance.

The position requires strong communication, computer skills, and experience with third-party payers, with on-site coverage at the public arrival desks and Emergency Department.