Evening Patient Access & Revenue Cycle Specialist

SouthCoast Health; New Bedford (MA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive pay

Benefits package

Tuition assistance

Job summary

Southcoast Health is seeking a Front-End Revenue Cycle Specialist for the St. Luke's Hospital in New Bedford, MA. The role supports patient registration, insurance verification, pre-registration, and at‑point‑of‑service collections with a focus on patient education and financial responsibility.

Responsibilities include financial counseling referrals, Medicare compliance, valuables handling, and collaborating with revenue cycle teams. Evening shifts with weekend/holiday rotation are required.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• Medical Terminology certificate preferred.
• Excellent communication and interpersonal skills.
• Strong computer skills with Word, Excel, and medical software.
• 3+ years healthcare experience with third-party payers preferred.
• CHAM or CHAA encouraged and vaccination requirements noted.

Responsibilities

• Register patients and verify insurance and pre-registration data.
• Handle point-of-service collections and educate patients on financial responsibilities.
• Provide financial counseling referrals and Medicare compliance support.
• Coordinate valuables and morgue processes; site coverage at arrivals/ED.

Skills

Communication skills

Interpersonal skills

Computer literacy

Regulatory awareness

Education

High school diploma or equivalent

Associate's degree (preferred)

Medical Terminology Certificate (preferred)

Tools

Word

Excel

Medical software

Job description

Southcoast Health is seeking a Front-End Revenue Cycle Specialist for the St. Luke's Hospital in New Bedford, MA. The role supports patient registration, insurance verification, pre-registration, and at‑point‑of‑service collections with a focus on patient education and financial responsibility.

Responsibilities include financial counseling referrals, Medicare compliance, valuables handling, and collaborating with revenue cycle teams. Evening shifts with weekend/holiday rotation are required.