Patient Access & Front-End Revenue Specialist

Southcoast Health System; New Bedford (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Generous Earned Time Off Package

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance

Job summary

A healthcare provider in Massachusetts is seeking a Revenue Cycle Specialist to manage patient registration and insurance verification. The role involves ensuring accurate patient data and providing financial counseling. Candidates should have strong communication skills and a high school diploma, while an Associate's Degree and medical terminology certificate are preferred. Competitive pay and a generous benefits package are offered, along with a $1,500 sign-on bonus for new hires.

Qualifications

• Completion of four years of high school plus additional training or courses.
• Demonstrated experience with third party payers preferred.
• Certifications such as CHAM or CHAA encouraged.

Responsibilities

• Handle patient registration and insurance verification.
• Educate patients on financial responsibilities.
• Provide on-site coverage at public arrival desks.

Skills

Excellent communication skills

Strong computer skills

Interpersonal skills

Proficiency with Word and Excel

Education

High school diploma or equivalent

Associate's Degree (preferred)

Medical Terminology Certificate (preferred)

Job description

Patient Access Intake Rep (Revenue Cycle Specialist Front-End)

tuition assistance, 403(b), retirement plan

United States, Massachusetts, New Bedford

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Revenue Cycle Specialist Front-End

*$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs

Shift: Day/Evening shift, 7:00am - 3:30pm/11:00am - 7:30pm with weekend and holiday rotation

Location: St. Luke's Hospital - New Bedford, MA; Must be willing to train and pick up at other Southcoast hospital sites

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Revenue Cycle Specialist Front-End

*$1,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs

Shift: Day/Evening shift, 7:00am - 3:30pm/11:00am - 7:30pm with weekend and holiday rotation

Location: St. Luke's Hospital - New Bedford, MA; Must be willing to train and pick up at other Southcoast hospital sites

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under the general supervision of the Team Leader, the Front-End Revenue Cycle Specialist handles patient registration, Insurance verification, pre-registration, and point of service collections. They ensure accurate patient data, educate patients on financial responsibilities. Additional responsibilities include financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance and collaboration with clinical and revenue cycle teams. This position is required to provide on-site coverage at public arrival desks and the Emergency Department.

• Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Demonstrated excellent communication & interpersonal skills.
• Strong computer skills including medical based programs.
• Proficiency with Word, Excel, and other software programs preferred.
• Over three years related health care experience including working with third party payers preferred.
• CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) encouraged.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

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