Patient Access & Front Desk Specialist

Unity Health Care.; Washington (District of Columbia); On-site; USD 27,000 - 29,000; Full time

Job summary

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support front-desk operations, patient registration, and appointment scheduling at our Washington, DC location. The role emphasizes a professional, confidential environment and a positive patient experience under the Health Center Director.

The successful candidate will have strong customer service, communication, and organizational skills, basic computer skills, and a willingness to work in a diverse, fast-paced

Qualifications

• High school diploma or equivalent.
• One year of experience in an office setting, preferably in a medical office.
• Knowledge of medical terminology and health insurance.
• Basic computer skills; typing speed of 40 wpm preferred.
• Strong communication skills, both oral and written.
• Bilingual English and Spanish preferred.
• Ability to work independently and in a team, with diverse populations.

Responsibilities

• Control the flow of patients in and out of the clinic.
• Perform patient registration functions, including insurance verification and updating demographic and emergency contact information.
• Serve as a receptionist and liaison between patients, teammates, and staff.
• Review patient-related forms for accuracy and completeness and assist patients when necessary.
• Schedule appointments, record appointment information, and communicate details to patients.
• Maintain accurate patient files and databases.
• Maintain a clean, organized, safe, and professional working environment.
• Answer and appropriately direct telephone calls.
• Assist trained staff to support efficient clinic operations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Attention to detail

Typing 40 wpm

Bilingual English/Spanish

Medical terminology

Computer skills

Education

High school diploma or equivalent

Job description

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support front-desk operations, patient registration, and appointment scheduling at our Washington, DC location. The role emphasizes a professional, confidential environment and a positive patient experience under the Health Center Director.

The successful candidate will have strong customer service, communication, and organizational skills, basic computer skills, and a willingness to work in a diverse, fast-paced