Patient Access & Registration Specialist

Unity Health Care.; Washington (District of Columbia); On-site; USD 27,000 - 29,000; Full time

Job summary

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support patient registration, scheduling, and front-desk operations under the Health Center Director.

The role requires strong customer service, communication, organization, and attention to detail, with the ability to work independently or in a team within a fast-paced health care setting; bilingual English/Spanish is preferred.

Qualifications

• High school diploma or equivalent.
• One year of office experience, preferably in a medical office.
• Knowledge of medical terminology and health insurance.
• Basic knowledge of health insurance plans, including Medicare and Medicaid, preferred.
• Strong oral, written, and telephone communication skills.
• Are you bilingual in English and Spanish? Preferred.
• Ability to work independently and in a team-oriented environment.
• Basic computer skills.
• Typing speed of 40 words per minute preferred.
• Strong attention to detail, organization, and communication skills.

Responsibilities

• Control the flow of patients in and out of the clinic.
• Perform patient registration functions, including insurance verification and updating demographic and emergency contact information.
• Serve as a receptionist and liaison between patients, teammates, and staff.
• Review patient-related forms for accuracy and completeness and assist patients when necessary.
• Schedule appointments, record appointment information, and effectively communicate appointment details to patients.
• Maintain accurate patient files and databases.
• Measure key metrics important to advanced access.
• Maintain a clean, organized, safe, and professional working environment.
• Answer and appropriately direct telephone calls.
• Assist trained staff as needed to support efficient clinic operations.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Attention to detail

Typing 40 wpm

Bilingual English/Spanish

Office experience

Independent work

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Job description

Unity Health Care in Washington, DC is seeking a Patient Registration Clerk to support patient registration, scheduling, and front-desk operations under the Health Center Director.

The role requires strong customer service, communication, organization, and attention to detail, with the ability to work independently or in a team within a fast-paced health care setting; bilingual English/Spanish is preferred.