Patient Access & Front Desk Specialist

Intuitive-Health; Radcliff (KY); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Intuitive Health in Kentucky seeks a Patient Access / Front Office Associate to greet patients, register demographics, verify insurance, collect copays, and support front desk operations. You will maintain patient confidentiality and assist with general clerical tasks in a healthcare setting.

Strong customer service and communication skills are essential, along with basic computer proficiency to navigate patient management systems and EMR/EHR tools. Travel is minimal. Training is provided.

Qualifications

• Customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new systems.
• Ability to multitask, prioritize, and work in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographic, insurance, and billing info.
• Verify insurance eligibility and collect copays/deductibles.
• Facilitate patient flow by notifying staff of arrivals and delays.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Basic computer skills

Multitasking

Education

High school diploma or GED

Tools

EMR/EHR

Job description

Intuitive Health in Kentucky seeks a Patient Access / Front Office Associate to greet patients, register demographics, verify insurance, collect copays, and support front desk operations. You will maintain patient confidentiality and assist with general clerical tasks in a healthcare setting.

Strong customer service and communication skills are essential, along with basic computer proficiency to navigate patient management systems and EMR/EHR tools. Travel is minimal. Training is provided.