Patient Access & Registration Specialist

Grace Health; Pineville (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Grace Health in Pineville, KY, seeks a friendly front desk receptionist to greet patients, update demographics, and support clinic operations. You will register patients, collect co-pays, verify insurances, and coordinate with providers to ensure smooth visits.

The role requires high school diploma or equivalent and 2+ years of medical office experience; familiarity with PM and EHR software is a plus. The position is on-site in a faith-based FQHC setting.

Qualifications

• Demonstrates strong communication with patients and families.
• Accurately manages patient records and insurance information.
• Proficient with computer systems and EHR software.
• High school diploma or equivalent; 2+ years medical office experience preferred.

Responsibilities

• Open the office daily and maintain a welcoming reception area.
• Update patient demographics and insurance at each visit.
• Greet patients and coordinate with physicians and staff to support visits.
• Answer phones courteously and direct calls appropriately.
• Monitor the schedule and patient wait times.
• Register patients and create encounters electronically.
• Collect co-pays and process payments.
• Verify insurance coverage for each patient.
• Routinely review EHR tasks and complete assignments.
• Close clinic and cover checkout during breaks.
• Provide spiritual care for patients.
• Perform sliding fee process and encounter audits.
• Proficient in PM and EHR software.

Skills

Pleasant personality

Cooperative attitude

Written and oral communication

Organized work habits

Computer skills

Education

High School Diploma or equivalency

Medical office experience

Job description

Grace Health in Pineville, KY, seeks a friendly front desk receptionist to greet patients, update demographics, and support clinic operations. You will register patients, collect co-pays, verify insurances, and coordinate with providers to ensure smooth visits.

The role requires high school diploma or equivalent and 2+ years of medical office experience; familiarity with PM and EHR software is a plus. The position is on-site in a faith-based FQHC setting.