Patient Access & Front Desk Specialist

TCH Medical Center; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

TCH Medical Center is seeking a Front Office Specialist who can thrive in a fast-paced environment. Responsibilities include coordinating patient scheduling, greeting visitors, and handling incoming calls with professionalism.

The ideal candidate has a High School Diploma or GED and at least one year of related experience. This position demands attention to detail and exceptional customer service skills. Join our team where your skills can make a real difference in patient experiences!

Qualifications

• High School Diploma or GED required.
• 1 year or more of related experience required.

Responsibilities

• Greet patients and visitors upon arrival.
• Assist patients with check in/check out.
• Answer telephone within three rings.
• Document complete messages in telephone encounters.
• Enter hospital charges into electronic billing system accurately.
• Assess patient's eligibility for referrals with payers.
• Schedule appointments following practice protocol.

Skills

Customer Service Skills

Attention to Detail

Scheduling Abilities

Education

H.S. Diploma or GED

Job description

TCH Medical Center is seeking a Front Office Specialist who can thrive in a fast-paced environment. Responsibilities include coordinating patient scheduling, greeting visitors, and handling incoming calls with professionalism.

The ideal candidate has a High School Diploma or GED and at least one year of related experience. This position demands attention to detail and exceptional customer service skills. Join our team where your skills can make a real difference in patient experiences!