Front Office Specialist I — Patient Scheduling & Billing

TCH Medical Center; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

TCH Medical Center is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, answer calls, and manage referrals in a fast-paced medical environment.

Responsibilities include verifying insurance, entering charges with accuracy, and ensuring the electronic health record is complete for provider use. The role requires a HS diploma or GED and at least one year of related experience.

Qualifications

• H.S. Diploma or GED Required.
• 1 Year or More of Related Experience Required.

Responsibilities

• Greet patients and visitors; assist with check-in/check-out per protocol.
• Answer telephones within three rings and route calls per practice protocol.
• Enter hospital charges into the electronic billing system with 100% accuracy and on time.
• Assess patient eligibility for referrals by verifying coverage with payer prior to initiating referral.
• Document eligibility and schedule appointments per practice protocol.
• Monitor and manage patient work queues and ensure electronic health records are complete for provider use.
• Handle mail and deliveries per protocol and maintain timely communications.
• All successful candidates will undergo respiratory fit testing in line with safety standards.

Skills

Customer service

Scheduling

Phone etiquette

Medical office experience

Education

High School Diploma or GED

Job description

TCH Medical Center is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, answer calls, and manage referrals in a fast-paced medical environment.

Responsibilities include verifying insurance, entering charges with accuracy, and ensuring the electronic health record is complete for provider use. The role requires a HS diploma or GED and at least one year of related experience.