Patient Access & Front Desk Specialist

The University of Texas Medical Branch; Galveston (TX); On-site; USD 33,000 - 45,000; Full time

Job summary

The University of Texas Medical Branch in Galveston is seeking a Patient Services Specialist I to support patient flow, handle registration, scheduling, and coordinate with the clinical team to ensure a positive patient experience.

The role requires an Associate degree with no experience, though an equivalent education/experience mix may be considered. BLS certification must be obtained within 90 days. On-site, full-time position in UTMB Health.

Qualifications

• Associate’s degree and no experience; equivalent combination may be considered.
• Preferred clinic/front desk experience with basic insurance knowledge.
• BLS certification must be obtained within 90 days of hire.

Responsibilities

• Provides high level customer service to patients and staff.
• Coordinates patient registration, scheduling, and access to UTMB services.
• Communicates with patients, physicians, and departments to resolve access issues.
• Maintains patient confidentiality and adheres to departmental controls.

Skills

PC skills

Excel

Communication

Customer service

Problem solving

Education

Associate degree

Tools

Microsoft Office

Job description

The University of Texas Medical Branch in Galveston is seeking a Patient Services Specialist I to support patient flow, handle registration, scheduling, and coordinate with the clinical team to ensure a positive patient experience.

The role requires an Associate degree with no experience, though an equivalent education/experience mix may be considered. BLS certification must be obtained within 90 days. On-site, full-time position in UTMB Health.