Patient Access & Financial Experience Specialist

Fairview Health Services; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

PTO and Sick Time

Tuition reimbursement

Retirement plan

Job summary

Fairview Health Services seeks a Revenue Cycle Registration Specialist to collect patient demographics and insurance details, verify benefits, and communicate financial responsibilities. You will support price transparency and assist patients with payment options while adhering to regulatory requirements.

This role requires strong communication, attention to detail, and the ability to work in a fast-paced, high-volume environment.

Qualifications

• 2 years combination of customer service in healthcare revenue cycle or equivalent level 1 position.
• Patient collections experience in a medical setting.
• Effective communication skills (written and verbal), attention to detail, self-directed and a positive attitude are essential.
• Ability to work independently and in a team environment.

Responsibilities

• Interview patients to obtain and document accurate demographic and insurance information.
• Verify eligibility and benefits using online/phone systems.
• Handle check-in: collect co-pays, signatures, scans, and provide notices as required.
• Interact with patients and families in challenging situations with professionalism.
• Manage daily worklists and assist in training staff.

Skills

Customer service

Healthcare revenue cycle

Communication skills

Teamwork

Education

Post-Secondary Education

Tools

EPIC

Microsoft Office

Job description

Fairview Health Services seeks a Revenue Cycle Registration Specialist to collect patient demographics and insurance details, verify benefits, and communicate financial responsibilities. You will support price transparency and assist patients with payment options while adhering to regulatory requirements.

This role requires strong communication, attention to detail, and the ability to work in a fast-paced, high-volume environment.