Evening Patient Access Specialist II – Registration

Talentify; Edina (MN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision plans

PTO and Sick Time

Tuition reimbursement

Retirement plan

Early access to earned wages

Job summary

M Health Fairview is seeking a Registration Specialist within Revenue Cycle Management to gather patient demographics, verify insurance, and collect financial responsibilities. You will communicate clearly, navigate complex insurance details, and support patient education on estimated balances.

The role operates 5:00PM - 1:30AM (0.6 FTE) with weekend on-call rotations, interacting with patients and families in a high-volume setting while maintaining regulatory compliance and privacy.

Qualifications

• 2 years of customer service in healthcare revenue cycle or equivalent
• Experience in an equivalent level 1 position
• Patient collections experience in a medical setting
• Effective communication skills (written and verbal) and attention to detail
• Ability to work independently and in a team environment

Responsibilities

• Interview patients to obtain and document accurate demographics and insurance information
• Verify eligibility and code insurance using online or phone systems
• Handle check-in tasks including co-pays, signatures, and notices
• De-escalate in challenging situations and maintain professionalism
• Manage worklists and assist in training new staff
• Confirm insurance benefits and payment responsibilities
• Provide price estimates and inform patients of coverage gaps
• Deliver notices of non-coverage to patients
• Follow up with payers on referrals and determinations
• Collaborate with departments to ensure a seamless patient experience
• Adhere to regulatory requirements and protect patient privacy
• Support payment collection and process improvement initiatives

Skills

Customer service

Effective communication

Teamwork

Attention to detail

Self-directed

Education

Post-Secondary Education

Tools

EPIC

Microsoft Office Suite

Job description

M Health Fairview is seeking a Registration Specialist within Revenue Cycle Management to gather patient demographics, verify insurance, and collect financial responsibilities. You will communicate clearly, navigate complex insurance details, and support patient education on estimated balances.

The role operates 5:00PM - 1:30AM (0.6 FTE) with weekend on-call rotations, interacting with patients and families in a high-volume setting while maintaining regulatory compliance and privacy.