Patient Access & Financial Counseling Specialist

Rhode Island Hospital; Providence (RI); On-site; USD 26,000 - 43,000; Full time

Job summary

Brown University Health is seeking a Pre-registration Specialist to ensure accurate pre-registration and financial counseling for scheduled services. The role emphasizes generating estimates, verifying demographics and insurance, and securing payments while maintaining HIPAA compliance.

Successful candidates will have healthcare finance knowledge, strong communication, and experience with EHR systems like Epic or Cerner.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in healthcare administration, finance, or related field preferred.
• Minimum 2 years of experience in patient access, pre-registration, or revenue cycle operations.
• Experience with Epic or Cerner is preferred.
• Strong communication and analytical skills.
• Ability to work independently and in a team.

Responsibilities

• Complete pre-registration for scheduled services with accurate data.
• Verify insurance coverage and eligibility prior to service.
• Generate cost estimates based on payer contracts.
• Communicate financial obligations including co-pays and deductibles.
• Secure pre-service payments or establish payment plans.
• Maintain HIPAA-compliant patient records in Epic.

Skills

Healthcare finance

Insurance verification

Pre-registration processes

Analytical skills

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree in healthcare administration, finance, or related field preferred

Tools

Epic

Cerner

Microsoft Office

Job description

Brown University Health is seeking a Pre-registration Specialist to ensure accurate pre-registration and financial counseling for scheduled services. The role emphasizes generating estimates, verifying demographics and insurance, and securing payments while maintaining HIPAA compliance.

Successful candidates will have healthcare finance knowledge, strong communication, and experience with EHR systems like Epic or Cerner.