Patient Access & Financial Counseling Specialist

Tenet Healthcare; Mount Pleasant (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Conifer Health—part of the Tenet family—seeks a Patient Access professional to register patients, verify insurance, and counsel on financial responsibility. The role supports ADT processing, authorizations, and hospital services referrals, ensuring compliance and accuracy in patient data.

The position requires high school completion, 2+ years in Patient Access, and strong communication skills to interact with patients and care teams.

Qualifications

• High school diploma or GED required with 2–4 years in a medical facility, health insurance, or related area.
• 2+ years in Patient Access preferred.
• Some college coursework is preferred.

Responsibilities

• Greet patients and complete full patient registration per standards.
• Provide full patient financial counseling and referrals, including liability collection techniques.
• Verify insurance, benefits, coverage, and eligibility and obtain authorizations.
• Perform ADT analyses and lead Patient Access Operations.
• Support scheduling of procedures and explain hospital guidelines and policies.

Skills

Typing 35 wpm

Hospital software knowledge

Customer service

Communication skills

Payor knowledge

Compliance awareness

Billing/collections

Team collaboration

Education

High School Diploma or GED

Some college coursework

Tools

PCs/Software systems

Job description

Conifer Health—part of the Tenet family—seeks a Patient Access professional to register patients, verify insurance, and counsel on financial responsibility. The role supports ADT processing, authorizations, and hospital services referrals, ensuring compliance and accuracy in patient data.

The position requires high school completion, 2+ years in Patient Access, and strong communication skills to interact with patients and care teams.