Patient Access & Financial Clearance Specialist

Signature Health, Inc.; Maple Heights (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match

HealthJoy access

Paid time off (PTO)

Federal Loan Forgiveness

Professional development

Job summary

Signature Health in Maple Heights, OH is seeking a Patient Intake Specialist to support a seamless patient access and financial clearance experience. You will complete accurate registration, verify insurance, assist with scheduling, and resolve intake barriers prior to service.

The role requires attention to detail, excellent customer service, and the ability to coordinate across Patient Services, Patient Financial Services, providers, and patients to ensure accurate information and timely

Qualifications

• High School Diploma or equivalent required.
• 2-3 years in office or customer service; medical experience preferred.
• 1-2 years with payer sources (Medicare/Medicaid/Commercial) required.
• Prior work in primary care or behavioral health preferred.
• EHR experience required; EPIC preferred.
• Proficient with Microsoft Office (Word/Excel).

Responsibilities

• Create a friendly, welcoming first impression for patients and families.
• Accurately complete patient registration and verify demographics and insurance.
• Conduct insurance verification and benefit reviews.
• Educate patients on financial responsibilities and payment options.
• Assist with scheduling and coordination of services.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC

Microsoft Office

Job description

Signature Health in Maple Heights, OH is seeking a Patient Intake Specialist to support a seamless patient access and financial clearance experience. You will complete accurate registration, verify insurance, assist with scheduling, and resolve intake barriers prior to service.

The role requires attention to detail, excellent customer service, and the ability to coordinate across Patient Services, Patient Financial Services, providers, and patients to ensure accurate information and timely