Patient Access & Financial Clearance Specialist

Rush University Medical Center; Chicago (IL); On-site; USD 24,000 - 38,000; Full time

Job summary

Rush University Medical Center is seeking a Registration Specialist I to support the revenue cycle at the point of access. You will conduct complex insurance verifications, financial clearance, and pre‑service estimation, while navigating No Surprises Act requirements to ensure transparent patient communication.

You will manage high-volume queues, document concisely, and collaborate with departments to minimize denials and improve front-end performance across Rush campuses.

Qualifications

• Education: High school graduate or equivalent.
• Experience: 1–2 years in a high-volume clinical, financial, or service-intensive environment.
• Technical Skills: Proficiency in Epic or similar EHR systems and intermediate Microsoft Office skills, including Word and Excel.

Responsibilities

• Monitors and resolves time-sensitive electronic work queues to ensure clean claims.
• Ensures regulatory compliance including No Surprises Act and CMS guidelines.
• Collects and verifies demographic, financial, and clinical data for insurance verification and admissions.
• Maintains EHR data integrity by accurate lookups and proper documentation.
• Provides patient financial counseling and discusses estimated balances and payment plans.
• Supports cross-campus Patient Access operations across Rush University Medical Center, Rush Oak Park, and Copley.

Skills

Analytical ability

Communication

Attention to detail

Autonomy

Epic EHR

MS Office

Education

High school graduate or equivalent

Associate’s degree in accounting, business administration, or healthcare administration

Tools

Epic EHR

Microsoft Office (Word, Excel)

Job description

Rush University Medical Center is seeking a Registration Specialist I to support the revenue cycle at the point of access. You will conduct complex insurance verifications, financial clearance, and pre‑service estimation, while navigating No Surprises Act requirements to ensure transparent patient communication.

You will manage high-volume queues, document concisely, and collaborate with departments to minimize denials and improve front-end performance across Rush campuses.