Patient Access & Experience Specialist

Guidewell-Emergency-Doctors; Saint Petersburg (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

GEMD in Saint Petersburg, FL seeks a Patient Service Specialist to play a key role in patient experience and clinic efficiency. You will handle patient data entry, verify coverage, obtain authorizations, and help build patient charts in a fast-paced outpatient setting.

This role requires standing for long periods, strong organizational skills, bilingual Spanish preferred, and travel up to 30% to support multiple clinic locations.

Qualifications

• Must successfully pass a Level 2 background screen and drug test.
• Able to stand and work up to 12-hours in a day.
• Bilingual Spanish is preferred.
• Active BLS certification is strongly preferred.
• Previous patient services experience in a medical office setting is preferred.

Responsibilities

• Entering new patients into the patient database.
• Verifying insurance.
• Getting authorization from insurance companies.
• Putting together patient charts.
• Scheduling patient appointments.
• Collecting copays and contracted rates from patients.
• Coordinating admissions.
• Auditing charts for completeness and obtaining any missing information from the clinical team.

Skills

Public speaking

Office equipment

Standing/Walking

Spanish bilingual

Education

High School diploma or equivalent

Tools

Copiers

Computers

Telephones

Faxes

Job description

GEMD in Saint Petersburg, FL seeks a Patient Service Specialist to play a key role in patient experience and clinic efficiency. You will handle patient data entry, verify coverage, obtain authorizations, and help build patient charts in a fast-paced outpatient setting.

This role requires standing for long periods, strong organizational skills, bilingual Spanish preferred, and travel up to 30% to support multiple clinic locations.