Patient Services & Care Coordination Specialist

Sanitas; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

GEMD in St. Petersburg, FL is seeking a Patient Service Specialist to support our facility and enhance patient experience. This on-site role requires a high school diploma and involves processing patient data, verifying insurance, obtaining authorizations, and coordinating appointments with the clinical team.

You will work in a fast-paced environment, stand for extended periods, and travel up to 30% to support clinic operations. BLS is preferred and bilingual Spanish is a plus.

Qualifications

• Must pass Level 2 background screen and drug test.
• Able to perform duties in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.).
• Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.).
• Able to stand and work up to 12-hours in a day.

Responsibilities

• Entering new patients into the patient database.
• Verifying insurance.
• Getting authorization from insurance companies.
• Putting together patient charts.
• Scheduling patient appointments.
• Collecting copays and contracted rates from patients.
• Coordinating admissions.
• Auditing charts for completeness and obtaining any missing information from the clinical team.
• Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance.

Skills

English language proficiency

Public speaking

Office equipment handling

Education

High School diploma or equivalent

Tools

Office equipment

Job description

GEMD in St. Petersburg, FL is seeking a Patient Service Specialist to support our facility and enhance patient experience. This on-site role requires a high school diploma and involves processing patient data, verifying insurance, obtaining authorizations, and coordinating appointments with the clinical team.

You will work in a fast-paced environment, stand for extended periods, and travel up to 30% to support clinic operations. BLS is preferred and bilingual Spanish is a plus.