Patient Access & Engagement Specialist

McLeod Health; South Carolina; On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in South Carolina is looking for a Patient Access Representative to maintain high-quality customer relations and manage patient appointments. Responsibilities include entering patient information, verifying insurance coverages, and assisting patients with the patient portal. Ideal candidates should have strong interpersonal skills, prior healthcare experience, and a high school diploma. This full-time position offers an opportunity to be part of a dynamic healthcare team.

Qualifications

• Prior healthcare, medical office, or insurance experience required.
• Minimum 2 years experience in call center environment preferred.

Responsibilities

• Maintains a professional image and excellent customer relations.
• Enters patient information into electronic health record.
• Schedules, re-schedules, and cancels patient appointments.
• Verifies and assigns insurance coverages based on eligibility.
• Advocates for patient portal engagement and assists patients.

Skills

Strong interpersonal and communication skills

Attention to detail

Problem-solving ability

Education

High School Diploma/GED

Tools

Microsoft Office

Windows computer system

Job description

A healthcare organization in South Carolina is looking for a Patient Access Representative to maintain high-quality customer relations and manage patient appointments. Responsibilities include entering patient information, verifying insurance coverages, and assisting patients with the patient portal. Ideal candidates should have strong interpersonal skills, prior healthcare experience, and a high school diploma. This full-time position offers an opportunity to be part of a dynamic healthcare team.