Patient Access & Discharge Specialist

North Mississippi Health Services; Tupelo (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

North Mississippi Health Services is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities, welcome patients, collect information and payments, support scheduling, and maintain area supplies. The role supports claims and billing reviews to ensure efficient patient flow and high quality care.

Under guidance of the Supervisor/Team Lead, you will engage with patients, maintain accurate records, and use systems to manage schedule and activities,

Responsibilities

• Greets patients in a positive, helpful, and courteous manner.
• Answers and directs calls to appropriate personnel; takes messages as needed.
• Directs visitors and physician office patients to correct locations.
• Assists patients with questions about Patient Portal.
• Ensures waiting area and front desk are organized and presentable.
• Obtains demographic and insurance information in a timely and professional manner.

Job description

North Mississippi Health Services is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities, welcome patients, collect information and payments, support scheduling, and maintain area supplies. The role supports claims and billing reviews to ensure efficient patient flow and high quality care.

Under guidance of the Supervisor/Team Lead, you will engage with patients, maintain accurate records, and use systems to manage schedule and activities,