Patient Access & Discharge Coordinator

North Mississippi Health Services; Tupelo (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

North Mississippi Health Services is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities, acting as a welcoming and professional representative. You will collect demographic and insurance information, support scheduling, assist with billing, and help ensure accurate records and smooth patient flow.

The role supports scheduling, financial counseling, and charity applications as part of coordinating patient care.

Responsibilities

• Greets patients in a positive, helpful, and courteous manner.
• Answers and directs calls to appropriate personnel; takes messages as needed.
• Directs visitors and physician office patients to correct locations.
• Obtains demographic and insurance information in a timely and professional manner.
• Verifies/updates personal information, demographic information, assists with appointment information upon request.
• Collects and witnesses required signatures on patient paperwork.
• Receives/posts payments on accounts and provides receipts for payments.
• Prints and applies armbands to patients (if applicable).
• Escorts patients or arranges for transport to assigned room or service area.
• Assists patient with scheduling/rescheduling appointments and procedures as needed/requested.
• Provides financial counseling and/or assistance with completion of Charity Applications; Medicaid Screens, etc.
• Accesses/reviews work lists and processes, maintains patient records, and reconciles daily activities.
• Reviews/researches/corrects/reports all rejected interface data and resolves billing edits.
• Maintains up-to-date office supplies and stock.
• May manage patient referrals and coordinate communications between providers.

Job description

North Mississippi Health Services is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities, acting as a welcoming and professional representative. You will collect demographic and insurance information, support scheduling, assist with billing, and help ensure accurate records and smooth patient flow.

The role supports scheduling, financial counseling, and charity applications as part of coordinating patient care.