Patient Access Coordinator- Medical Imaging

Overlake Medical Center & Clinics; Bellevue (WA); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Medical insurance premiums low

Tuition reimbursement

Retirement plan matching

Free parking

Transit passes

Job summary

Overlake Medical Center & Clinics is seeking a patient registration specialist to greet and orient patients and visitors, interviewing them to collect demographic and financial data for accurate registration. You will handle payments, obtain signatures, and communicate hospital policies and services in a courteous, efficient manner.

The role is 1.0 FTE with Monday–Friday, 0830–1700 shifts. You will work in a fast-paced hospital setting, requiring excellent interpersonal and organizational skills

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• Experience in admission/registration or frontline customer contact in a hospital/business setting.
• Typing 50 WPM and 10-key data entry skills; knowledge of medical terminology.

Responsibilities

• Greet and orient patients and visitors to the hospital.
• Interview patients to collect demographic and financial data for registration.
• Collect payments, obtain signatures, and explain hospital policies and services.
• Perform other duties as assigned; operate in a fast-paced environment.

Skills

Customer service

Interpersonal skills

Typing 50 WPM

10-key data entry

Interviewing patients

Education

High School Diploma

Bachelor's degree preferred

Medical terminology training

Hospital finance training

Customer relations training

Job description

Welcome to a medical center where you're the center of attention.

Pay Range

Hourly

$24.49 - $36.74

Job Posting

Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Performs other duties as assigned.

1.0 FTE Monday - Friday 0830-1700

Qualifications

• High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations a plus.
• Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in a business setting. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with other Overlake personnel are required.
• Outstanding professionalism, poise and tact in appearance, manner and personality. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Ability to type 50 WPM and use 10-key accurately. Knowledge of medical terminology and hospital processes required. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to Ten thousand dollars per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [e-mail]