Patient Access Coordinator I: Scheduling & Financials

VetJobs; Pittsburgh (Allegheny County); On-site; USD 40,000 - 70,000; Full time

Job summary

Highmark Health in Pittsburgh, PA is seeking a Patient Access representative to support scheduling, insurance verification, and financial clearance. You will communicate with physicians, payors, and patients to ensure accurate billing and a positive experience.

The role requires a High School diploma or GED and prior Revenue Cycle exposure; associates degree is preferred. On-site position with emphasis on accuracy and customer service.

Qualifications

• High School diploma or GED required.
• At least one year of related healthcare Revenue Cycle experience preferred.
• Excellent customer service and communication skills.
• Call Center experience preferred.

Responsibilities

• Schedules, preregistration, financial clearance, and eligibility verification for patients.
• Verifies insurance information and required referrals.
• Provides documentation and follow-up to physician offices, case management, and payors.
• Identifies patient financial responsibilities, estimates liabilities, and posts payments.
• Delivers positive patient experience and maintains relationships with stakeholders.
• Supports productivity goals and proposes process improvements.
• Adheres to organizational policies and completes mandatory training.

Skills

Customer service

Communication

Education

High School diploma or GED

Associate degree preferred

Tools

PC software

Job description

Highmark Health in Pittsburgh, PA is seeking a Patient Access representative to support scheduling, insurance verification, and financial clearance. You will communicate with physicians, payors, and patients to ensure accurate billing and a positive experience.

The role requires a High School diploma or GED and prior Revenue Cycle exposure; associates degree is preferred. On-site position with emphasis on accuracy and customer service.