Patient Access Coordinator – Healthcare Front Desk

Ontario Trillium Foundation; Harvey (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Continued Education Programs

Paid Time Off (PTO)

Paid Holidays

Retirement Plans

Job summary

Monarch Medical Management in Harvey, Louisiana, is seeking a professional Front Desk Coordinator to provide exceptional service at our chiropractic practice. You will be the first point of contact, responsible for greeting patients, managing appointments, and ensuring a welcoming environment. A high school diploma and at least 2 years of customer service experience are required, with a preference for healthcare familiarity. Benefits include health insurance, paid time off, and retirement plans.

Qualifications

• Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting.
• Ability to provide translation for Spanish-speaking patients is preferred.
• Exhibit a professional attitude with strong organizational skills.

Responsibilities

• Greet and assist patients and visitors in a courteous, professional manner.
• Answer incoming calls promptly and direct appropriately.
• Collect co-pays and balances; explain financial obligations to patients.
• Schedule appointments and manage provider calendars.
• Uphold privacy and confidentiality protocols (HIPAA compliance).

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Attention to detail

Bilingual (Spanish)

Education

High school diploma or equivalent

Some college preferred

Job description

Monarch Medical Management in Harvey, Louisiana, is seeking a professional Front Desk Coordinator to provide exceptional service at our chiropractic practice. You will be the first point of contact, responsible for greeting patients, managing appointments, and ensuring a welcoming environment. A high school diploma and at least 2 years of customer service experience are required, with a preference for healthcare familiarity. Benefits include health insurance, paid time off, and retirement plans.