Patient Access Coordinator — Express Care & Occ Med

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Baton Rouge General Medical Center is seeking a Patient Access Clerk to support the patient intake process and revenue cycle activities. You will review patient data, perform registrations, and ensure accuracy in line with hospital policies.

The role emphasizes HIPAA compliance, strong customer service, and proficient use of standard office software to facilitate smooth patient flow and timely access to care.

Qualifications

• Experience in customer service in healthcare setting.
• Proficient with Windows, Excel, Word and Outlook.
• Able to handle patient registration and insurance verification basics.
• Knowledge of HIPAA regulations.

Responsibilities

• Identify patient, review data before armband and avoid mismatches.
• Document any variation from normal process on the proper form.
• Complete patient access process including pre-registration, registration or collections.
• Conduct confidential interviews and gather patient information accurately.

Skills

Customer service

Data entry

Communication skills

HIPAA awareness

Education

High School Diploma or GED

Tools

Windows

Excel

Word

Outlook

Job description

Baton Rouge General Medical Center is seeking a Patient Access Clerk to support the patient intake process and revenue cycle activities. You will review patient data, perform registrations, and ensure accuracy in line with hospital policies.

The role emphasizes HIPAA compliance, strong customer service, and proficient use of standard office software to facilitate smooth patient flow and timely access to care.