Patient Access Coordinator: Eligibility & Billing

adventhealth; Orlando (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Orlando, FL is seeking a Patient Access Specialist to join our team. You will create patient accounts, verify demographics, determine Medicaid eligibility, coordinate with insurers and providers to ensure accurate billing and timely payments.

Strong English communication is required; Spanish is a plus. The position offers day shift, full-time hours, and a comprehensive benefits package from day one, including healthcare, retirement plans, and paid time off.

Qualifications

• Requires professional English communication, both written and verbal.
• Spanish language ability is preferred.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Create and update patient accounts with accurate demographics and account type.
• Ensure all financial assessments are clear and thorough to expedite billing.
• Monitor email, faxes, and calls; research questions and pre-certification issues within defined time frames.
• Determine Medicaid eligibility and direct patients/families to appropriate agencies for Medicaid/charity.
• Obtain medical records and documentation to ensure timely payment of accounts.
• Contact insurance companies for referral numbers or pre-certification/authorization and document accordingly.
• Direct patients to appropriate specialists and vendors based on insurance.
• Reconcile charges with daily schedule to ensure accurate billing.
• Support pre-certifications and authorizations; stay current with online eligibility tools.

Skills

English communication

Spanish language

Self-motivated

Confidential information handling

Education

High School Grad or Equiv

Job description

AdventHealth in Orlando, FL is seeking a Patient Access Specialist to join our team. You will create patient accounts, verify demographics, determine Medicaid eligibility, coordinate with insurers and providers to ensure accurate billing and timely payments.

Strong English communication is required; Spanish is a plus. The position offers day shift, full-time hours, and a comprehensive benefits package from day one, including healthcare, retirement plans, and paid time off.