Patient Access Coordinator

Ascension Health; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Adoption assistance

Legal insurance

Pet insurance

Transportation savings

Job summary

Ascension Health in Milwaukee, WI seeks an individual to lead daily operational workflows within Behavioral Health, ensuring a seamless patient journey from admission through discharge. This role emphasizes collaboration across clinical and administrative teams to optimize access, scheduling, and billing, while maintaining safety and fiscal responsibility.

The position involves defining strategic goals with leadership and contributing to ongoing improvements in clinical outcomes and operational

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Lead daily operational workflows, creating a seamless and efficient environment that empowers the team to deliver exceptional patient care.
• Optimize patient access by managing registration, scheduling, and billing processes to ensure timely care and a smooth experience from arrival to discharge.
• Bridge the gap between clinical and administrative teams, fostering collaborative relationships that ensure effective communication and shared operational success.
• Monitor critical performance metrics—including budget adherence, staffing levels, and regulatory compliance to uphold the highest standards of safety and fiscal responsibility.
• Partner with leadership to define and execute strategic goals, driving continuous improvement in both clinical outcomes and operational productivity.

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Your future role at a glance

Location: Milwaukee, WI

Facility: Columbia St. Mary's Milwaykee

Department: Behavioral Health

Schedule: Day Shift | Full-time

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

• Time to recharge: pro-rated paid time off (PTO) and holidays

• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

• Family support: parental leave, adoption assistance and family benefits

• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Lead daily operational workflows, creating a seamless and efficient environment that empowers the team to deliver exceptional patient care.

• Optimize patient access by managing registration, scheduling, and billing processes to ensure timely care and a smooth experience from arrival to discharge.

• Bridge the gap between clinical and administrative teams, fostering collaborative relationships that ensure effective communication and shared operational success.

• Monitor critical performance metrics—including budget adherence, staffing levels, and regulatory compliance to uphold the highest standards of safety and fiscal responsibility.

• Partner with leadership to define and execute strategic goals, driving continuous improvement in both clinical outcomes and operational productivity.

What minimum requirements you’ll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

• Note: Required professional licensure/certification can be used in lieu of education or experience,if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.