Patient Access Coordinator

Baptist Health; Louisville (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

Baptist Health Medical Group in Louisville, KY, and New Albany, IN is seeking a Patient Access Coordinator for the Podiatry team. You will welcome patients, register and verify insurance, and discuss financial responsibilities to ensure a smooth visit.

The role requires strong customer service, attention to detail, and the ability to multitask in a fast-paced healthcare setting. First shift, full-time, with opportunities to grow within Baptist Health Medical Group.

Qualifications

• Experience in a medical office or healthcare setting.
• Knowledge of medical terminology.
• Strong computer and data entry skills.
• Excellent communication and interpersonal skills.
• Ability to multitask with accuracy.

Responsibilities

• Welcome patients in person and over the phone.
• Register patients by collecting demographic and insurance information.
• Verify insurance eligibility and patient benefits.
• Pre-register patients and discuss financial responsibilities.
• Calculate patient responsibility estimates and collect payments.
• Maintain accurate patient records and update information.
• Utilize registration software to support office operations.
• Ensure compliance with relevant regulations.
• Support the team with additional administrative duties.

Education

High school diploma or equivalent

Job description

Patient Access CoordinatorSkip to main content#Patient Access Coordinator page is loaded## Patient Access CoordinatorApplylocations: Louisville, KY: New Albany, INtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R26104970**Summary****Job Description:**# Patient Access Coordinator –Podiatry**Baptist Health Medical Group** **Louisville, KY & New Albany, Indiana | Full-Time | First Shift**## Be the First Smile Our Patients SeeDo you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused **Patient Access Coordinator** to join our Primary Care team in the LaGrange area.As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you.## What You’ll DoIn this role, you will:* Welcome patients and provide outstanding customer service in person and over the phone.* Register patients accurately by collecting demographic, insurance, and visit information.* Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.* Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.* Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.* Maintain accurate patient records and update information as needed.* Utilize patient access and registration software to support efficient office operations.* Ensure compliance with state, federal, and organizational regulations related to patient access services.* Complete ongoing education and training requirements.* Support the team by performing additional administrative duties as needed.## What We’re Looking For**Preferred Qualifications:*** High school diploma or equivalent.* Previous experience in a medical office or healthcare setting.* Knowledge of medical terminology.* Strong computer and data entry skills.* Excellent communication and interpersonal skills.* Ability to multitask while maintaining accuracy and attention to detail.* A positive attitude and commitment to delivering exceptional patient care.## Why Join Baptist Health Medical Group?At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healthcare.### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.