Patient Access Coordinator

ruralpsychiatryassociates; Grand Forks (ND); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short & Long-Term Disability

Job summary

Rural Psychiatry Associates is seeking a Patient Access Coordinator in Grand Forks, ND. This in-office role involves greeting patients, scheduling appointments, and coordinating access to care while ensuring accurate records and confidentiality.

The position emphasizes teamwork, compassionate service, and efficiency in a rural healthcare setting. Prior experience with scheduling and EHR systems is preferred, and benefits are included.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to multitask and stay organized in a fast-paced healthcare setting.
• Attention to detail and accuracy in handling patient information.
• Computer proficiency; able to learn new systems and workflows.
• Experience with healthcare scheduling or electronic health records is preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Schedule appointments and coordinate patient care access.
• Verify insurance and obtain prior authorizations.
• Maintain accurate patient information and documentation.
• Support telehealth appointments and patient onboarding.
• Collaborate with providers and internal teams for smooth operations.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Customer service

Communication

Multitasking

Healthcare scheduling

EHR experience

Job description

Patient Access Coordinator

At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordinator who is compassionate, organized, and ready to make a meaningful impact every day.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and values teamwork and purpose-driven work.

Position Details

• Full-Time
• In-Office Position - Grand Forks, ND

What You'll Do

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

What We're Looking For

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Attention to detail and accuracy
• Computer proficiency and ability to learn new systems
• Healthcare scheduling or EHR experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short & Long-Term Disability