Patient Access Concierge & Registration Specialist

Crisp Regional Health Services; Cordele (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Crisp Regional Health Services is seeking a Guest Service Technician to join the Patient Registration team. The role involves greeting patients entering via Outpatient and Emergency Departments and ensuring all required information is collected for accurate care and billing.

The position supports timely care delivery and requires a high school diploma or GED, with up to one month of on-the-job training. No license is required, and privacy rules must be followed at all times.

Qualifications

• Requires a high school diploma or GED.
• Up to one month of on-the-job experience in CRHS Outpatient and Emergency Department patient registration policies and procedures.
• No license, registration, or certification required.

Responsibilities

• Greets patients and families with a caring, respectful greeting and appropriate body language.
• Assists non-emergency patients through the CRHS registration process and directs triage for those needing immediate medical attention.
• Assists patients from automobiles into wheelchairs when necessary and provides comfort during registration.
• Acts as liaison between ER and family members, communicating treatment status and ensuring families are kept informed.
• Monitors the waiting room and maintains an orderly environment, requesting assistance as needed.
• Obtains guarantor signatures on ER consent forms and helps patients locate departments within CRHS.
• Performs data entry and other clerical duties during slow periods; adheres to privacy policies (HIPAA) and CRHS procedures.

Education

High school diploma or GED

Job description

Crisp Regional Health Services is seeking a Guest Service Technician to join the Patient Registration team. The role involves greeting patients entering via Outpatient and Emergency Departments and ensuring all required information is collected for accurate care and billing.

The position supports timely care delivery and requires a high school diploma or GED, with up to one month of on-the-job training. No license is required, and privacy rules must be followed at all times.