Patient Access Concierge II — Part-Time

nshs; Mount Prospect (IL); On-site; USD 2,741,000 - 3,973,000; Part time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking

Health Savings Account Options

Retirement Options with Company Match

Job summary

Endeavor Health in Mount Prospect, IL is seeking a Patient Access Representative II for a part-time schedule. The role involves patient registration, insurance verification, and cash handling across multiple sites, including Busse Center and Emergency/Admitting areas.

Applicants should have a high school diploma, 2+ years in customer service, and familiarity with HIPAA and revenue cycle basics. Epic registration experience is a plus.

Qualifications

• High school diploma required; college degree preferred.
• Minimum 2 years of customer service experience; healthcare exposure preferred.
• Experience with regulatory and HIPAA privacy requirements preferred.
• Epic Registration/Scheduling experience preferred.
• Successful on-the-job completion of Patient Access competencies required.

Responsibilities

• Register and pre-register outpatients across multiple locations.
• Verify insurance requirements and collect non-covered fees.
• Provide information to maximize reimbursement and assist patients.
• Interact with patients and staff in a professional, compassionate manner.
• Handle payments and maintain cash drawer; operate office equipment.

Skills

Windows

Software systems

Interpersonal comms

Independence

Detail orientation

Office equipment

Cash handling

Education

High School Diploma

College degree preferred

NCH Patient Access Specialist I

Tools

Epic Registration

Job description

Endeavor Health in Mount Prospect, IL is seeking a Patient Access Representative II for a part-time schedule. The role involves patient registration, insurance verification, and cash handling across multiple sites, including Busse Center and Emergency/Admitting areas.

Applicants should have a high school diploma, 2+ years in customer service, and familiarity with HIPAA and revenue cycle basics. Epic registration experience is a plus.