Patient Access Clerk-FT

Cabell Huntington Hospital; Point Pleasant (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Rivers Health in Point Pleasant, WV seeks a Patient Access Clerk to manage pre-registration, registration, and related clerical duties with a focus on accurate data entry and courteous patient interaction.

Responsibilities include admissions, payments processing, and coordinating with clinical staff while maintaining privacy and compliance. The role emphasizes teamwork, data quality, and efficient patient flow in a fast-paced setting.

Qualifications

• Verifies and enters patient demographic and insurance data.
• Completes required forms and scans to maintain patient records.
• Answers switchboard/phone and responds to emergencies.
• Transports patients, supplies and specimens as needed.
• Accepts and processes payments.
• Processes department supply orders and equipment maintenance.
• Maintains patient privacy and provides courteous service.
• Participates in meetings and quality improvement activities.
• Maintains tidiness of registration and waiting areas.
• Adheres to departmental policies, safety and infection control standards.

Responsibilities

• Handles admissions, discharges, transfers and death procedures.
• Maintains department mail and supplies.
• Cleans desk, counters and cabinets as needed.
• Performs other duties as assigned.

Job description

Rivers Health is seeking a Patient Access Clerk to Primarily responsible for all clerical communications and data processing activities related to the pre-registration, quick registration, and registration of all patients of the facility. Requires a customer relation focused attitude that relates a helpful and friendly atmosphere.

• Verifies and correctly enters patient demographic and insurance data

including any insurance notification required.

• Performs clerical duties such as admission, discharges, transfers

and deaths as needed

• Completes all required forms and scanning to maintain complete

patient record.

• Answers switchboard/phone and appropriately responds to emergency

alarms as required.

• Safely transports patients, supplies and specimens as needed.
• Responsible for accepting and processing payments.
• Processes department supply ordering, equipment maintenance, repair

requisitions and department mail.

• Maintains patient privacy and respects values of individual patients

and provides services accordingly.

• Provides cooperative and courteous service to patients, physicians,

staff members and visitors in a timely manner with the utmost of professional behavior.

• Participates in unit meetings, statistical data gathering and

quality improvement activities including serving on quality improvement teams.

• Maintains tidiness of registration and waiting area. Cleans desk,

counter tops, cabinets, etc. as needed.

• Maintains established departmental policies and procedures, safety,

environmental and infection control standards.

• Performs other duties as assigned.