Patient Access & Cashier Specialist

Stony Brook University; Stony Brook (NY); On-site; USD 51,000 - 57,000; Full time

Job summary

Stony Brook Medicine is seeking a Patient Access Representative, Cashier to join the Patient Access Services team. The role handles cash handling, registration support, and coordination with hospital staff to ensure accurate patient accounts and a positive patient experience.

Responsibilities include processing cash receipts, reconciling petty cash, collecting co-payments, posting payments in the POS system, and verifying valuables in accordance with policy.

Qualifications

• Associates Degree with one year working experience in banking, cashiering, or customer service.
• Excellence in verbal and written communication, computing and multi-tasking skills.
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, and Word.
• Ability to work with multidisciplinary teams.

Responsibilities

• Receive and release petty cash bags to Patient Access Registrars.
• Reconcile petty cash bags to ensure that issued amount is consistently maintained.
• Responsible for collection and posting of applicable copayments, self-pay deposits or private room charges in the electronic POS Payment System.
• Verify monies received from Ancillary Departments and prepare daily deposit.
• Accepts patient valuable envelopes brought to the Emergency Dept. or Hospital Main Cashier by registration or nursing personnel and validates content list.
• Responsible for verification and accurate documentation of patient valuables collected.Ensure proper storage and release.Escalate discrepancies to Senior Manager.
• Conduct secured valuable inventory audits.
• Follow policy and procedure for management of unreleased valuables.
• When appropriate, provide parking validation to patients and visitors and employees.
• Complete work list tasks as assigned.
• Communicate professionally with colleagues, patients and answer calls directed to the Cashier Office.

Skills

Verbal communication

Written communication

Customer service

Education

Associate degree

Tools

Microsoft Office

Job description

Stony Brook Medicine is seeking a Patient Access Representative, Cashier to join the Patient Access Services team. The role handles cash handling, registration support, and coordination with hospital staff to ensure accurate patient accounts and a positive patient experience.

Responsibilities include processing cash receipts, reconciling petty cash, collecting co-payments, posting payments in the POS system, and verifying valuables in accordance with policy.