Patient Access & Care Flow Coordinator

Norman Regional Health System; Oklahoma City (OK); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Paid time off

Paid holidays

Tuition reimbursement

Scholarship opportunities

Retirement plans

Free parking

Advancement opportunities

Job summary

Norman Regional Health System is seeking a regular full-time front desk / patient access representative to obtain patient and insurance information, verify insurance, and collect patient payments. The role supports efficient clinic flow and requires strong communication and computer skills.

Responsibilities include managing documents, following directions, and ensuring timely, accurate completion of assignments.

Qualifications

• High school diploma or equivalent is required.
• Computer knowledge required.
• Prefer additional education in medical terminology, electronic medical record training, or business classes.

Responsibilities

• Obtains all patient and insurance information and responsible for check in/out patients.
• Performs insurance verification and patient payment collection.
• Supports effective and efficient patient care and clinic flow.
• Manages documents appropriately.
• Possesses critical thinking skills and provides feedback for continuous improvement.
• Successfully receives direction and ensures timely and accurate follow-through of assignments.

Skills

Customer relations

Telephone skills

Computer applications

Typing 40 wpm

Education

High school diploma or equivalent

Computer knowledge

Medical terminology / EMR training / business classes

Job description

Norman Regional Health System is seeking a regular full-time front desk / patient access representative to obtain patient and insurance information, verify insurance, and collect patient payments. The role supports efficient clinic flow and requires strong communication and computer skills.

Responsibilities include managing documents, following directions, and ensuring timely, accurate completion of assignments.