Patient Access & Care Coordinator I

aah; Charlotte (NC); On-site; USD 30,100 - 45,185; Part time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits

Educational Assistance Program

Job summary

aah is looking for a part-time associate to join the Patient Access & Care Team in Charlotte, NC. The role involves assisting inbound callers, scheduling appointments, and verifying insurance information.

Ideal candidates have a high school diploma and 0-1 years of experience in customer service, especially in healthcare. Competitive pay ranges from $21.85 to $32.80 per hour, depending on qualifications and experience.

Qualifications

• Typically requires 0 - 1 year experience in a call center, healthcare or other customer service-related area.
• Knowledge of customer service and the ability to work with a variety of patients.
• Basic understanding of computers and desktop software packages.

Responsibilities

• Assist inbound callers and make outbound calls when necessary.
• Schedule patient appointments and verify insurance information.
• Provide excellent customer service per established standards.

Skills

Customer service skills

Multitasking abilities

Basic problem-solving skills

Verbal communication skills

Education

High School Graduate

Job description

aah is looking for a part-time associate to join the Patient Access & Care Team in Charlotte, NC. The role involves assisting inbound callers, scheduling appointments, and verifying insurance information.

Ideal candidates have a high school diploma and 0-1 years of experience in customer service, especially in healthcare. Competitive pay ranges from $21.85 to $32.80 per hour, depending on qualifications and experience.