Patient Access & Care Coordinator - Family Medicine

Jobtome; Manchester (NH); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

Education reimbursement

Job summary

ProHealth Physicians, part of the UnitedHealth Group family, has an immediate opening for a friendly, patient-focused Medical Receptionist to join our Family Medicine team in Manchester, CT. You will greet patients, check them in, schedule appointments and manage payments using the EHR.

This role may float to local practices as needed. Schedule is Monday–Friday, 7am–6pm with occasional Saturday 8am–12pm; compensation ranges from $16.00 to $29.00 per hour, plus benefits.

Qualifications

• High School Diploma/GED
• 1+ years of receptionist or customer service experience
• Intermediate level of computer proficiency in Microsoft Office

Responsibilities

• Conduct check-in and check-out process
• Answer incoming calls and use EHR to document details of patient inquiries
• Conduct outreach to patients requiring appointments or service follow-up
• Schedule appointments using standard scheduling protocols
• Manage administrative in-basket pools and work queues
• Scan documents into the EHR per standard protocols
• Balance payments and prepare deposits
• Protect patients' rights by maintaining confidentiality of medical, personal and financial information
• Provide coverage at other ProHealth locations on an ad hoc basis
• Perform other duties as assigned

Skills

Customer service

Attention to detail

Phone etiquette

Education

High School Diploma/GED

Tools

EPIC

Job description

ProHealth Physicians, part of the UnitedHealth Group family, has an immediate opening for a friendly, patient-focused Medical Receptionist to join our Family Medicine team in Manchester, CT. You will greet patients, check them in, schedule appointments and manage payments using the EHR.

This role may float to local practices as needed. Schedule is Monday–Friday, 7am–6pm with occasional Saturday 8am–12pm; compensation ranges from $16.00 to $29.00 per hour, plus benefits.