Patient Access & Care Coordinator

Jobtome; Brewer (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Job summary

Northern Light Health, in partnership with UnitedHealth Group, has an opening for a pre-registration role at 43 Whiting Hill Rd, Brewer, ME. You will be the first point of contact preparing patients for upcoming appointments, handling demographics, insurance details, and copay collection.

Join a healthcare system that emphasizes compassionate care, teamwork, and accurate data handling. Expected schedule aligns with business hours, and employment offers a comprehensive benefits package along with

Qualifications

• High School Diploma or GED required.
• 6+ months of experience in an office, customer service setting, phone support role, or call center environment.
• Beginner level proficiency with computer and Windows PC applications.
• Ability to work hours 8:30am–3:30pm EST, Tue, Thu and Fri.
• 18 years of age or older.

Responsibilities

• Provides excellent customer service to patients, providers, and other departments.
• Collects and verifies patient demographics and insurance information, updating as needed.
• Engages other departments to assist with patient questions or needs.
• Explains benefits and collects copays or other patient liabilities prior to service.
• Maintains department productivity and audit metrics and adheres to policies.
• Verifies insurance coverage and updates the encounter accordingly.
• Performs other duties as assigned.

Skills

Customer service

Phone support

Basic computer skills

Education

High School Diploma/GED

Tools

Windows

Job description

Northern Light Health, in partnership with UnitedHealth Group, has an opening for a pre-registration role at 43 Whiting Hill Rd, Brewer, ME. You will be the first point of contact preparing patients for upcoming appointments, handling demographics, insurance details, and copay collection.

Join a healthcare system that emphasizes compassionate care, teamwork, and accurate data handling. Expected schedule aligns with business hours, and employment offers a comprehensive benefits package along with