Patient Access & Care Coordination Specialist

Talentify; North Charleston (SC); On-site; USD 45,000 - 66,000; Full time

Job summary

Talentify in North Charleston, SC seeks an Advanced Medical Support Assistant (AMSA) to support Community Care Services. The AMSA performs duties of the full-performance GS-0679-06 position in North Charleston under the Community Care Service Line.

Typical duties include scheduling, data entry, insurance verification, and preparing for clinic visits while coordinating with physicians and care teams. This on-site role follows a standard daytime schedule with no telework.

Qualifications

• Experience with medical office scheduling and patient data entry.
• Familiarity with eligibility, co-pays, and preauthorization processes is a plus.
• Strong interpersonal skills and ability to coordinate with physicians and care teams.

Responsibilities

• Schedule, cancel, and reschedule patient appointments and consults.
• Enter no-show information and prepare for clinic visits.
• Ensure encounter forms are completed and up to date.
• Monitor inpatient and outpatient appointments within areas of responsibility.
• Verify and update patient demographics and insurance information.
• Process emergency and non-emergency transfers to VA facilities or private hospitals.
• Assist with basic eligibility, co-pays, and preauthorization requirements.
• Communicate with physicians and case managers and other staff clearly.

Skills

Scheduling appointments

Interpersonal communication

Clinical support knowledge

Tools

EMR systems

Job description

Talentify in North Charleston, SC seeks an Advanced Medical Support Assistant (AMSA) to support Community Care Services. The AMSA performs duties of the full-performance GS-0679-06 position in North Charleston under the Community Care Service Line.

Typical duties include scheduling, data entry, insurance verification, and preparing for clinic visits while coordinating with physicians and care teams. This on-site role follows a standard daytime schedule with no telework.