Patient Access & Billing Specialist — Revenue Cycle

Indiana University Health; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Indiana University Health in Indianapolis is seeking a full-time Revenue Cycle Customer Service Associate to deliver patient-facing services within Revenue Cycle System Services. This role supports scheduling, registration, and financial clearance to keep operations running smoothly.

You will verify insurance, obtain prior authorization, and provide financial counseling and information, while maintaining high standards of service, teamwork, and communication.

Qualifications

• Experience in hospital or physician Revenue Cycle preferred.
• Working knowledge of patient registration and financial clearance.
• Strong interpersonal and problem-solving skills.
• Excellent written and verbal communication.
• Ability to work in a team and collaborate.
• Ability to take initiative and meet objectives.

Responsibilities

• Schedule and register patients.
• Verify insurance and obtain prior authorization.
• Provide financial counseling/solutions.
• Handle cashiering and release of information.
• Deliver courteous customer service.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Initiative

Job description

Indiana University Health in Indianapolis is seeking a full-time Revenue Cycle Customer Service Associate to deliver patient-facing services within Revenue Cycle System Services. This role supports scheduling, registration, and financial clearance to keep operations running smoothly.

You will verify insurance, obtain prior authorization, and provide financial counseling and information, while maintaining high standards of service, teamwork, and communication.