Remote Revenue Cycle Associate: Scheduling & Verifications

IU Health; Indiana; Remote; USD 32,000 - 42,000; Full time

Job summary

IU Health seeks a team member to deliver customer-facing services within Revenue Cycle System Services. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, release of information and customer service.

The role supports departmental productivity and quality standards in achieving operational goals, with a remote schedule option and a Monday–Friday 8a–5p framework; Indiana residency is required and strong communication

Qualifications

• Customer service experience required.
• Strong communication skills.
• Interact professionally with patients, administrators and clinical staff.
• Proficiency using EMT systems.
• Multitask in a fast-paced environment.
• Detail oriented.
• Reside in the state of Indiana.

Responsibilities

• Referral processing.
• Scheduling specialist appointments for adult patients across the state of Indiana.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Detail oriented

Residency in Indiana

Tools

EMT systems

Job description

IU Health seeks a team member to deliver customer-facing services within Revenue Cycle System Services. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, release of information and customer service.

The role supports departmental productivity and quality standards in achieving operational goals, with a remote schedule option and a Monday–Friday 8a–5p framework; Indiana residency is required and strong communication