Patient Access & Billing Specialist (PRN)

adventhealth; Hendersonville (TN); On-site; USD 22,000 - 36,000; Full time

Job summary

AdventHealth in Hendersonville, NC is seeking a PRN Day-Weekend Patient Access / Revenue Cycle Associate to support Medicare compliance reviews, estimate patient financial responsibility, collect payments, and coordinate with insurance providers. Strong customer service and bilingual English/Spanish skills are preferred.

Responsibilities include patient registration, payer communications, and ensuring accurate demographic data.

Qualifications

• High school diploma required; associate degree preferred.
• 1+ year in customer service or revenue cycle in healthcare.
• Bilingual English/Spanish preferred; HIPAA compliant.

Responsibilities

• Process patient financial responsibilities and arrange payment plans.
• Verify insurance eligibility and obtain pre-authorizations.
• Register patients and manage demographics accurately.
• Provide excellent customer service and document conversations.
• Collaborate with departments to improve patient experience.

Skills

Bilingual

Customer service

HIPAA knowledge

EMR familiarity

CMS/EMTALA knowledge

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

EMR systems

Job description

AdventHealth in Hendersonville, NC is seeking a PRN Day-Weekend Patient Access / Revenue Cycle Associate to support Medicare compliance reviews, estimate patient financial responsibility, collect payments, and coordinate with insurance providers. Strong customer service and bilingual English/Spanish skills are preferred.

Responsibilities include patient registration, payer communications, and ensuring accurate demographic data.