Patient Access & Billing Specialist

101 Southeast Health; Taylor (AL); On-site; USD 22,000 - 28,000; Full time

Job summary

Southeast Health in Alabama seeks a patient access specialist to interview patients, obtain signatures for treatment and reimbursement, and verify billing information. The role supports scheduling and updates demographics and financial data in the patient record.

As part of a multi-disciplinary team, you will verify third-party payer coverage, collect self-pay balances, and assist patients with SE Health financial assistance programs. Join Forbes 500 best mid-sized employers in America.

Qualifications

• High School diploma required.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers.

Responsibilities

• Works as part of a multi-disciplinary team to provide answers to inquiries and questions.
• Troubleshoot problems and provide information.
• Handle intervention or referrals with a professional and respectful customer service focus telephonically and/or in person.
• Provides a variety of support services in connection to the day-to-day operations in a health care environment.
• First and ongoing point of contact for all clients either by phone or in person.
• Provides scheduling or patient enrollment for services.
• Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record.
• Verifies third party payer coverage.
• Collects self-pay balances.

Skills

Interpersonal skills

Excellent communication

Basic keyboard typing

Basic computer skills

Calculator skills

Verbal/customer service

Education

High School diploma

Job description

Southeast Health in Alabama seeks a patient access specialist to interview patients, obtain signatures for treatment and reimbursement, and verify billing information. The role supports scheduling and updates demographics and financial data in the patient record.

As part of a multi-disciplinary team, you will verify third-party payer coverage, collect self-pay balances, and assist patients with SE Health financial assistance programs. Join Forbes 500 best mid-sized employers in America.