Patient Financial Advocate

UF Health; Gainesville (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

UF Health in Gainesville is seeking a Billing Specialist to support patient accounts and billing workflows, including entering charges, applying coding rules, and maximizing collections.

The role requires strong communication, organization and problem-solving, with experience in CPT/diagnosis coding and EPIC; occasional float to other UF Health practices may occur.

This position emphasizes accurate verification of insurance, obtaining authorizations, and providing financial counseling to patients.

Qualifications

• High school graduate or equivalent.
• Two years of business/financial/physician practice experience required.
• Knowledge of CPT and diagnosis coding preferred.
• Four-year degree may substitute for two years of financial/physician office experience.
• EPIC system knowledge preferred.
• Associate degree or equivalent course work may substitute for the one year required experience.
• Excellent communication, organization and problem-solving skills required.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.

Responsibilities

• Enter charges and apply coding/billing rules.
• Maximize collections and verify insurance.
• Obtain authorizations for services.
• Review patient account detail and provide financial counseling.
• Resolve front-end edits, rejections and information requests.
• May float to other UFHP practices or flex time as needed for staffing.

Skills

Communication

Organization

Problem-solving

Education

High school diploma

Associate degree

Tools

EPIC

Job description

UF Health in Gainesville is seeking a Billing Specialist to support patient accounts and billing workflows, including entering charges, applying coding rules, and maximizing collections.

The role requires strong communication, organization and problem-solving, with experience in CPT/diagnosis coding and EPIC; occasional float to other UF Health practices may occur.

This position emphasizes accurate verification of insurance, obtaining authorizations, and providing financial counseling to patients.