Patient Access & Billing Specialist I

UF Health; Gainesville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

UF Health in Gainesville is seeking a Billing Specialist to manage and verify patient accounts, confirm insurance details, and help patients with billing questions with accuracy and empathy.

Daily duties include processing payments, coordinating with providers and insurers, reviewing and auditing accounts, communicating outstanding balances, ensuring confidentiality and regulatory compliance, and supporting the billing department through reporting and account tracking.

Qualifications

• High School diploma or equivalent.
• Minimum of 1 year experience preferred in a healthcare setting, business office, customer service environment, or related field.
• Equivalent combination of education, training and experience may be considered.

Responsibilities

• Manage accurate patient account information and insurance verification.
• Assist patients with billing inquiries and resolve discrepancies.
• Process payments promptly and coordinate with providers and insurers.
• Review and audit accounts to identify errors.
• Communicate with patients regarding outstanding balances.
• Uphold confidentiality and compliance with healthcare regulations.
• Support billing department through report generation and tracking.

Skills

Insurance verification

Billing processes

Communication skills

Organizational skills

Education

High School diploma or equivalent

Job description

UF Health in Gainesville is seeking a Billing Specialist to manage and verify patient accounts, confirm insurance details, and help patients with billing questions with accuracy and empathy.

Daily duties include processing payments, coordinating with providers and insurers, reviewing and auditing accounts, communicating outstanding balances, ensuring confidentiality and regulatory compliance, and supporting the billing department through reporting and account tracking.